Transportation Services for the Elderly and Individuals with Disabilities
Smith County is pleased to provide its elderly and disabled citizens with access
to transportation services through a federal grant section 5310 program administered
by the Texas Department of Transportation. Using a voucher system, this program
is intended to accommodate the elderly and persons with disabilities above and beyond
the existing public transportation programs. All 5310 related transportation services
must be scheduled 24 hours in advance. Premium same day service may be available
The qualification process for use of 5310 services is identical to those of urbanized
para-transit services. If you have been found qualified by any transit service provider
in the nation, you are automatically qualified to use the transportation services
provided by the 5310 voucher program.
To assist the public with questions regarding 5310 transportation services, the
program grant provides funding for an area mobility manager. For questions about
qualifications, a list of approved transportation vendors, or help navigating or
arranging transportation service, county residents should contact the Tyler/Smith
County Area Mobility Manager Kristy Range at firstname.lastname@example.org or (903) 714-5079.
For services within the city limits of Tyler, please call
Tyler Transit directly For more information about Smith County transportation
services provided through the 5310 program,
please click here.
Smith County Title VI
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of
race, color, or national origin in programs and activities receiving Federal financial
assistance. Specifically, Title VI provides that "no person in the United States
shall, on the ground of race, color, or national origin, be excluded from participation
in, be denied the benefits of, or be subjected to discrimination under any program
or activity receiving Federal financial assistance" (42 U.S.C. Section 2000d). The
Safe Harbor provision, Executive Order 13166, “Improving Access to Services for
Persons with Limited English Proficiency” (65 FR 501121, Aug. 11, 2000) also states
that programs receiving federal financial assistance shall take reasonable steps
to ensure meaningful access to benefits, services, information and other important
portions of their programs and activities for individuals who are limited-English
Smith County is committed to ensuring that no person is excluded from participation
in, or denied the benefits of its transit services on the basis of race, color,
or national origin, or limited English proficiency as protected by Title VI in Federal
Transit Administration (FTA) Circular 4702.1B.
Notice to the Public of Rights under Title VI
Smith County operates its programs and services without regard to race, color, and
national origin in accordance with Title VI of the Civil Rights Act. Any person
who believes she or he has been aggrieved by any unlawful discriminatory practice
under Title VI may file a complaint with Smith County. For more information on Smith
County's civil rights program, and the procedures to file a complaint:
Title VI Coordinator Contact
Attn: Leonardo Brown
200 E. Ferguson Ste. 202
Tyler, TX 75702
Para información en Español, llame 903-590-4645.
please click here to download the complaint form.