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Human Resources Department
Human Resources Performance Statistics
Summary Table
    
AprilMayJune
First Call Resolution10113485
Avg Response Time (hh:mm)0:000:000:00
Avg Resolution Time (hh:mm)0:000:000:06
SLA Compliance %100%100%100%
Issues Opened10413585
Issues Reopened000
Issues Closed10413585
Completed HR service desk tickets over the last 3 months
Completed HR service desk tickets over the last 12 months
The table and charts above indicate the number of service desk tickets completed.
For questions or comments, please call the helpdesk at 590-4642.
Smith County Texas
100 N. Broadway Tyler, Texas
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phone 1.903.590.2600 | email comments@smith-county.com